Killing the last bugs

Time for an update:

. Yes, we did up the login limit. I’m not going to say to what, but we did up it.
. Yes, there is a special group which always gets to log in. We call ourselves the “Fab Four” and it’s Bruce, SamSyn, Mackie and I.
. No, if you’re under 18, you can’t play.
. Yes, when we catch you, we’ll ban you, forever. Seriously. We may even implement the “drop all possessions on the floor” just so people can come pick through them.
. Yes, if you think someone’s under 18, you can report them, and we’ll ask for more documentation.
. Yes, if you report people as being under 18 for fun, or as a way of griefing, you’ll get banned. Forever.
. Yes, SamSyn has a fix for the “exploding avatars” bug. We’ll deploy a patch hopefully tonight to fix that.
. No, we don’t have a complete fix for the “Black Bar Flash Issue”, but we’re closing in on it.
. No, we don’t have a complete fix for “Flash windows which don’t appear sometimes”, yet. Turns out it’s been broken for a while (as flash was updated), but we never knew it because we weren’t open. I can’t WAIT to see what it’s done to the Mac client. Ugh.
. Yes, we’re getting closer to opening for everyone. We’re working on the billing code now. Yes, I’m sure there are some people who would say “You should have done that first”, but my view is we needed to make sure the thing would work first before we focussed on taking your money. But don’t worry, we will take it :-).
. No, you shouldn’t ask other people for an account, nor should you give someone else your account. Seriously, you don’t know what they’d do with it, or, conversely, what baggage might be associated with the account you were “Given”. Oh yes, and we’ll also ban you.
. Yes, I’ve said Ban too many times here, but we do have a few common sense rules, and we have to enforce them in a fairly black and white matter. We don’t have enough people to handle the “grey areas”.
. Yes, we finally overloaded an iHost this week, mostly because some person decided to drop a few hundred buggies. The good news was that it was handled “gracefully” and auto repo was able to pick them all up, install the car bombs, and put them back in the perpetrator’s inventory.

That’s all for now. We’re getting close. More importantly, we’re getting better and closer.

P.S. There’s a very interesting story behind that sign. Who knows it?

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  1. #1 by Lia on 2011.12.10 - 4:33 am

    I have a problem.. I downloaded it from the Website and it instaled. I tried looking for it and i didnt found anything exept Setup_There_3D_Client . I clicked on it and when it started “Unpacking” it said Extract: error writing to file spltmp.dat On 15%. I also tried Setup_Min_Packs and it said Installer integrity check has failed. Help i tried Everything..

  2. #2 by cindy83 on 2011.11.04 - 5:22 pm

    omg ty ty ty ty ty ty for fixing my cindy ty ty ty i would send u a box of roses if u could thu email lol ty sooooooooo much hugs hugs u are awsome mw n there.com team and SamSyn ty so so so much im jumping for joy lol

  3. #3 by jan_lauren on 2011.11.03 - 4:54 pm

    Can’t login anymore. The update gave me issues! Grr..The download will go to 100%, then fail with this error: “Download failed: Transfer error: read 0 bytes, wrote 0 bytes in 0 loops, readErr: 12002, writeErr: 0″ I’ve cleaned my drives & cleared cache. Uninstalled there. Rebooted. Tried to intsall it again, and I get that same friggin error I mentioned. Is there a fix for this? What’s a girl to do? I’m using Windows 7 & IE on a laptop, via broadband.

    • #4 by thereuser on 2011.11.03 - 5:14 pm

      • #5 by jan_lauren on 2011.11.04 - 9:37 am

        Thank you! It downloaded fine & got to log in briefly. Went to fisher island & kept rubberbanding, then noticed there were NO spas?! LOL. Then I went to Paiz and just found 1 spa. After a few minutes of rubberbanding back & forth trying to get to the lone spa, the screen blacked out & I was logged out. Now says servers are full. I’ll try again later today.

  4. #6 by Buddy Schreiber on 2011.11.03 - 2:36 pm

    I LOVE READING ABOUT THE PROGRESS BEING MADE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! YOU ALL ARE AWESOME! XXOO

  5. #7 by mimi06 on 2011.11.03 - 1:19 pm

    I just like yelling MR WILLLLLLLLLSON! reminds me of dennis. I don’t think even dennis said Mr Wilson as much as I have see here.. have you ever thought of a name change? . rofl.. sorry thank you 🙂

  6. #8 by Hink on 2011.11.03 - 12:33 pm

    Michael, my account was closed due to unauthorized Purchases with my credit card. I received an email saying that my account would be reopened in 365 days. I then was told by a fellow user that, that means I won’t be getting back on? Is this true? What do I need to do to get my account reopened if it wasn’t banned for breaking any of the rules in There.com?

  7. #9 by Debs4u on 2011.11.03 - 12:01 pm

    I have noticed when in game that the message black bar can be erased if you click world message then the last message comes up and you can X it out. But it is only temporary til you get another mesage lol. Also things have been working great I have Vista 6g Ram and have to run OGL ( its 5 years old) but that works perfectly. One extreme black box is the one called music mixer the black box stays right in the middle of the screen making it difficult to play..have to log out to get rid of it..don’t press it yet ROFL. One question I have is are we going to have to pay to bring in our alt avies and get the THINGS from them? I will if I have to. Are our folders going to stay? or be all unorganized and have the agony of redoing them when there is officially released?? Thank you for bringing back There!!!

  8. #10 by Penny on 2011.11.03 - 11:17 am

    Hi Everyone,

    A Welcome Back Thereian get together is up in space for all the Thereians to reconnect with friends and family. The zone #1168124 or just contact me GreenAngel

    Its great to be home

  9. #11 by Cassiie32 on 2011.11.03 - 11:02 am

    What’s the turnaround on emails? I sent one regarding a seg vio I keep getting, and two days later still no reply or acknowledgement of my email, ;( damnt

    • #12 by Michael Wilson on 2011.11.03 - 12:57 pm

      In general don’t expect a reply. We’ll put the problem report in our list and address it as we can.

  10. #13 by Barney S. on 2011.11.03 - 10:19 am

    Hello Michael….Come play with us…..Forever and ever and ever.

  11. #14 by Lady_Tigrane on 2011.11.03 - 6:57 am

    The patch fixed my dragon textures, and server issues seem to have cleared up. Got good framerate and everything is good on my end. Inworld gameplay over time seems a lil more stable. Before if I teleported to several different places in a session I would segment violate. So far that hasn’t happened in game. Will do more testing to see if it’s cleared up.

    Go Team Phoenix!!!

  12. #15 by Tomixcomics on 2011.11.03 - 2:59 am

    Hi MW,
    I was wondering at what phase of the reopnening will delveloper items be avalible again? Soon, or about the time that THERE reopens?

  13. #16 by Hugsie on 2011.11.02 - 11:59 pm

    Wait.. did he say Mac Client?
    Lemme know if you need testers for that Michael.

  14. #17 by George_Bush on 2011.11.02 - 11:42 pm

    I had an “Issue.” I could not sell, trade or give away some items of mine. Some I could and some I could not. If you need a specific example, look at the Grugor board shorts.

    • #18 by thereuser on 2011.11.03 - 3:27 pm

      If they were a reward they are stuck to your avatar. Some of those items have an S in front of their name.

  15. #19 by Tankdog There on 2011.11.02 - 10:11 pm

    Got to love that sense of humor.

  16. #20 by Rick on 2011.11.02 - 6:58 pm

    Hey Mr Wilson, i got an extremely slow internet, its like 100kbps downloading, and i cant update there it keeps canceling the update cause of timeout or something what do i do? also will i be able to stay in world with such slow connection?

    • #21 by Analogrival on 2011.11.03 - 12:46 pm

      Sorry if I’m stepping on toes…

      Timeouts are usually associated with latency, not bandwidth.
      If it’s not on Their end, I’d double check your connection, especially if it happens with other internet related activities.

    • #22 by Andrew Almeida on 2011.11.03 - 1:47 pm

      lol I’m on a 56k modem which translates to a 2kbps download speed, and I download all the patches with no issues so far, but it does take about 1-2 hours lol. But yes the world works fine with dial-up speeds once you get the content loaded. Yours is faster than mine so you should be fine.

  17. #23 by LeeLee on 2011.11.02 - 6:00 pm

    Thank you for the update, MW!

  18. #24 by HiddenTalent on 2011.11.02 - 5:20 pm

    how can we transfer our developer submissions all to one account, as i have a few accounts and dont need them.

  19. #25 by martin71a on 2011.11.02 - 4:46 pm

    MW when i design items to come into the world can we still test them first in premium workshop paz ?

    many thx

    martin71

    • #26 by DavyRocket on 2011.11.02 - 10:23 pm

      The workshop zones work now. I’ve been using them alot. So yes you are able to use them, and they do work as they should. They still have the same bugs as before meaning sometimes you cant take anything out that requires you to go to “c:\Makena/There/ThereClient/resources/gamekit” and deleting “labzonegamekit.ts” file. I really do not like going in There folders, but that is the only way to fix that problem.

      • #27 by martin71a on 2011.11.03 - 1:16 pm

        thanks for the info…

        mmmm i forgot how to import the col LOD could you give me a clue please im using 3dmax 9

        many thanks martin71

  20. #28 by JasonMK on 2011.11.02 - 3:33 pm

    Seems kind of odd that “There 3D” is full, when it doesn’t seem anyone on Avman 8 is able to successfully log in. (unless with the new increased login capacity the max allowed is not distributed over Avman as it was with the nifty-fifty)

    • #29 by NathanAvis on 2011.11.03 - 5:00 am

      That’s a good sign considering the capacity has been increased. Bet MW is loving the sight of so many different IP’s logging in!

    • #30 by CardSharkRay on 2011.11.03 - 5:27 am

      he said 50 for all 8 aviman servers so 1 though 8 of them only 50 well its higher now by how much no one knows

    • #31 by JasonMK on 2011.11.03 - 12:27 pm

      But I have yet to see anyone on Avman 8 not affected by the v18170 bug, so it just seemed odd that Avman 8 is stil reporting “full”.

      • #32 by Andrew Almeida on 2011.11.03 - 1:50 pm

        Maybe that is the issue with that bug? That Avman 8 was not included somehow so it’s full with the other avmans maybe?

  21. #33 by GreenAngel on 2011.11.02 - 2:21 pm

    Great News!!!! cant hardly wait the reopening of There and the developers new ideals. Yeah!!!!

  22. #35 by McKensy on 2011.11.02 - 1:48 pm

    Is it a bug on my side or is there a problem with images in auctions? And is the auction system all up and open for business?

    • #36 by thereuser on 2011.11.02 - 3:18 pm

      It’s not just you… they images are broken on the main listings (top level) but they appear when you look at the actual item.

  23. #37 by Xcal Urradio on 2011.11.02 - 12:59 pm

    Is it me or does it seem to be a full moon out tonight” …..Some strange stuff being posted…’wave

  24. #39 by SaltySilver on 2011.11.02 - 12:50 pm

    The answer to the Picture is…… If Avatars do not report and squish enough bugs, They will be locked behind the little door under this billboard, never to be seen again.

    • #40 by justagreatguy on 2011.11.03 - 3:39 pm

      Damit, First I get sent to the end of the line, then I get thrown into outer space (You know the Pioneer space probe? The one that’s beyond Pluto? In fact, the one that they think has passed the Heliopause, which is edge of the solar system?) Ya I’m also behind that one. Now your telling me I’m going to get locked behind the little door under this billboard and never to be seen again? GEE WHATS A GUY HAVE TO DO AROUND HERE TO GET A LITTLE RESPECT???

      • #41 by SaltySilver on 2011.11.04 - 11:28 am

        SSSSHHHHHHH……. Be Vewey quiet…. I’m hunting bugs….

  25. #42 by mr_donenzonehellsarch on 2011.11.02 - 12:44 pm

    When will the “gold funpass” restriction be lifted?

  26. #43 by JS on 2011.11.02 - 11:53 am

    If someone tries getting in under 18 ban them but myself I wouldn’t ban the kid for life. Because that person will someday be a mature adult with money in their pocket to keep There up and running. They are addicted in a way to There so you can understand why they want in so bad. It shows your world is a great world!

    • #44 by Analogrival on 2011.11.02 - 1:34 pm

      How would they be able to know when to allow that person to log in?
      Can’t really go poking around at their birth certificate.
      Can’t “assume” and wait 2 years, when they’re actually 14.
      It would cost a lot of time and money to do that for every single person who willingly broke the rule (It says 18+ Everywhere!)

  27. #45 by sanagustin on 2011.11.02 - 10:42 am

    Sanagustin here and A pic of avmans8 bug :

    No loading screen.. it is black till 2 mins and it gets like this http://imageshack.us/photo/my-images/444/thereeee.png/

    • #46 by Synny on 2011.11.02 - 4:11 pm

      I too have that issue

      Synny

  28. #47 by Elaur on 2011.11.02 - 10:32 am

    Well I got my laundry, dishes and work done. And now There is working! It’s perfect except my kids are home now! :0

    • #48 by SaltySilver on 2011.11.02 - 12:40 pm

    • #49 by mimi06 on 2011.11.02 - 1:18 pm

      lol.. I even vacuumed, baked brownies, took a nap………….

  29. #50 by _soulz on 2011.11.02 - 10:22 am

    Now i see green hills, and half of the sky is dark blue and the other half is light blue.

  30. #51 by toufovou on 2011.11.02 - 10:03 am

    Question to MW and anyone else who wishes to give their answer:
    Which resolution do you prefer to play There on?
    I use 1024×768 but not sure if its the best to use

    • #52 by Basya on 2011.11.02 - 12:43 pm

      That’s what I’ve used for years! BTW, I’m using DX8 on an Xp machine (my machine is too old for DX9–don’t get as good a perfomance).

    • #53 by CardSharkRay on 2011.11.02 - 1:13 pm

      1440×900 is good if ya can get that that what i use

    • #54 by toufovou on 2011.11.02 - 9:46 pm

      I’m thinking of switching to either 1280×800 or 1440×900. The second one feels too big! lol.

      I’m on XP as well Basya but ok my pc can handle DX9 easily thank God!!!!

  31. #55 by SB on 2011.11.02 - 9:48 am

    Great update with lots of info 🙂

    Up until the latest update, I’ve logged in several times without problems. As others here, I can log in after the update, but only see a distorted mountain like scene.

    • #56 by JasonMK on 2011.11.02 - 10:33 am

      Thanks SB & Puter_Head for postng the screen shots! Looks like this is also present on DX8 (SB) and DX9 (Puter_Head). And Thank you MW for all the work you are doing killing bugs, even as they spawn new ones. Eventually your team will have There2 as bug free as China 😉

    • #57 by Sue_G on 2011.11.02 - 10:38 am

      Same here.

      Avman 8, Ver. 18170, DX9

      After the update, logged in. Went no further than a black screen. Logged out (or so I thought). Tried again a few minutes later. Said I was already logged in, would I like to continue with THIS log in. Clicked yes. Met with the above graphic of evil mountains. Switched to DX8, same thing happened.

      First problem I’ve had 🙂

    • #58 by Robert Valdez on 2011.11.02 - 11:43 am

      Im having the same problem! i had no issues logging in before the update, but after installing it, i get the same picture your receiving!

  32. #59 by DreamingGirl on 2011.11.02 - 9:46 am

    When I try to download the patch, I get the same problem I used to have getting the client at first. The download will go to 100%, then fail with this error: “Download failed: Transfer error: read 0 bytes, wrote 0 bytes in 0 loops, readErr: 12002, writeErr: 0” Anyone else getting this, or have a solution? (The only solution I found on my problem with downloading the client, was to have a friend send it to me)

  33. #60 by Linda Keen on 2011.11.02 - 8:39 am

    hmm maybe the Fab four should be the ones to pay for There ..since your not letting anyone else in…just sayin

    • #61 by Michael Wilson on 2011.11.02 - 9:01 am

      I already have, and already do.

      However, you can count on a complete refund for all the money you’ve spent on the new There.

      • #62 by Kattwomann on 2011.11.02 - 9:33 am

        I’ll just take that money in T$, thanks

      • #63 by Jimmy Kluding (@LegionNinja) on 2011.11.02 - 10:44 am

        I’m having an issue installing the client. It stops at 42% then my kb/s goes down.

  34. #64 by joeydantonio on 2011.11.02 - 8:27 am

    Ever since this most recent update… Many other thereians and myself have been experiencing an issue. When we log in, all we see is a blurred image of a mountain looking object overlooking some water. Someone posted it is an issue occurring with avman 8… Just in case Team Pheonix isn’t aware of it just yet.

    “I got an update when logging into THERE. I was trying out dx9 so had that set up when logging in. Had a long black screen till this image showed. So I logged out thinking dx9 might not be for me. Went back to dx8 logged back in and still see this same image.”

  35. #65 by MrScrooge on 2011.11.02 - 8:11 am

    Excellent update news! Before the month is out I hope that I am able to log into There and pester people, once again, with my presence. I am tempted to delay buying a laptop until Black Friday. Well, we’ll see. Zephyr folks, please try to save some of the drama for my magnificent return. ❤

    P.S. "Fab Four"? Clever, Michael. I want to be Mackie's Yoko!

    • #66 by Suicidal_Psycho on 2011.11.05 - 8:05 am

      Hi Scrooge , i know u had problems with your avie looking like spikes about a month ago and thought it was a problem with your computer , 1st time i was able to login I saw ppl who looked spikey also , but since the updates I dont see spikey avies anymore , so maybe try to login again with the updates and hopefully they will fix your problem and save you from buying a new computer .

  36. #67 by IMAKOS on 2011.11.02 - 8:06 am

    well I do see alot more avatars in game..but most of them are Alternate Avies, remember some people have 5 to 10 avatars. and because testing phase is free they are logging them all in 3 or 4 at a time.

    thanks for the update.

  37. #68 by C on 2011.11.02 - 8:03 am

    This might be off topic and jumping the gun slightly, but I would like to throw a suggestion out there for when Avie name’s are reset. It was posted in Thumdar, but I want to make sure you see it.

    I propose Michael Wilson retire all avie names with a gold funpass or higher. This will prevent confusion and possible scamming by people identifying well-known avies who choose not to return to game and claiming their name once the avie expires. Scammers could contact people under the newly reclaimed name and impersonate the avie’s former owner.

    Hypothetical Example.

    Say Thumdar decided to not rejoin There.com. On a date set by Micahel Wilson, Thumdar’s avie name “Thumdar” goes back up for grabs. I create a new avie with this name, set my profile to private and dress similar to how I remember Thumdar’s avie dressing. I go to Zona and IM a few people to give me 20,000t for a super rare item. Thus, using the clout Thumdar’s name carries to gain and abuse the trust of others. This would mainly only be a issue with designers, but I think overall it could just get messy in many ways.

    end example.

    The vast majority of the issues with avie names being taken were with former trial members or those who played for a few days max and never logged in since. I’m sure most of these people only achieved a bronze funpass or at the VERY most silver. If a person played enough to earn at least a gold funpass, chances are they met a fair amount of people and these names should be set aside so no confusion will be created by the avie’s prior owners relations. Plus, this will leave the door open for former frequent users of There.com to come back at a later date, if they choose not to return right away.

    • #69 by daniel on 2011.11.02 - 4:44 pm

      lol i hope every one knows that thumdars name was purple…….good luck trying to get it.

      not you. but i mean the people who would do that

  38. #70 by RockinWolfman on 2011.11.02 - 7:32 am

    just like evryone else, havin the mountains and blue sky prob

  39. #71 by Frazer on 2011.11.02 - 7:28 am

    I can’t wait to start boating again. So close! Thankyou ever so much Michael and the team for your hard work. It wont go un-appreciated, I can tell you that!

  40. #72 by CardSharkRay on 2011.11.02 - 7:22 am

    im on avieman server 8 its all fuked up and just see water and spiky mountains is this going to be fixed

  41. #73 by sanagustin on 2011.11.02 - 7:09 am

    I cant log into there , avman8 , I see some mountains and sea …. im on avman8 ( sanagustin ) , any way to fix it? ther eis no loading screen just blakc and 3 mins after that screen is aid before.

  42. #74 by Laura on 2011.11.02 - 7:06 am

    I cant open up there client lol ..

  43. #75 by PlAiNHaVoC on 2011.11.02 - 6:58 am

    If you are referring to Andrew Sertich, I am 100% positive he is over age 18. I’ve seen a video blog of his with the same voice he has used here. He is aka as EnsignAndy, a long time respected member of Thumdar.

  44. #76 by silver on 2011.11.02 - 6:48 am

    After the update, I logged in to find no avatar, no changing screen ,etc. Just mountians that were not all there. LOL Doh !!!

  45. #77 by alexandria3178 on 2011.11.02 - 6:04 am

    ok… so…. many people are having troublg loging into THERE regardless whether using DX8-DX9 or OGL It is apparent that some people are in world. My alt avi is on Avman8 and is getting this trouble… haven’t been able to get in with my primary avi which is on Avman6… server full …

    If you are getting this bad login and seeing only the distorted landscape, try checking what avman you are on… Perhaps you are all on avman8 here is the link

    http://webapps.prod.there.com/scripts/avman.py/get?name=

    • #78 by alexandria3178 on 2011.11.02 - 6:10 am

      just checked some people having probs… all so far on avman8

      • #79 by sanagustin on 2011.11.02 - 7:10 am

        same here ‘hu avman 6 .. any way to fix?

      • #80 by JasonMK on 2011.11.02 - 7:33 am

        avman8 for me

      • #81 by Kattwomann on 2011.11.02 - 8:23 am

        Yes we have noticed many people on avman 8 having issues today. Same thing, strange mountain view. Can’t do anything.

      • #82 by RRTT on 2011.11.02 - 8:27 am

        I’m having this problem as well, and I do in fact live on avman 8.

      • #83 by Jo on 2011.11.02 - 8:27 am

        It seems as if i’m to an avman8, so what does this mean? Does it mean I won’t be able to log in for how long? Or is there a way around it?

      • #84 by Elaur on 2011.11.02 - 8:29 am

        Yup I can’t get in. I’m on 8. Does that mean I have to do work or laundry or cleaning????!!??

      • #85 by Michael Wilson on 2011.11.02 - 9:02 am

        Yes. Please post pictures of the results, and then we’ll fix it. 🙂

      • #86 by Elaur on 2011.11.02 - 8:31 am

        Actually, I can get in. Every time. I just see the crash mountain screen.

      • #87 by Puter_Head on 2011.11.02 - 9:19 am

        Screen capture of what I am getting…

      • #88 by Deleight on 2011.11.02 - 10:04 am

        Yep.. I’m avman 8 and only see distorted landscape

        Deleight

    • #89 by Puter_Head on 2011.11.02 - 8:48 am

      I am also having the same identical troubles… and I am also on Avman8. DX-8 and DX-9 allows me to login, but no avie and a minimal mountain range which looks distorted is only seen. No toolbars. Setting to OGL… I do not even get that. It hangs up on the login screen with the message saying “logging in”. It gets no farther than that.

      I am never getting the “world full” message which leads me to believe no one on Avman8 is getting on either… assuming the login limits are still in effect.

      Grrrrr… I wanna get in…lol!

  46. #90 by Laura on 2011.11.02 - 5:52 am

    I cant open there.com haha .. gives me some kind of sky and mountain.. and i cant see my avatar. it should happen? or its just me lol

  47. #91 by _soulz on 2011.11.02 - 5:35 am

    Cant open there like the others because of the mountains and blue sky picture… hopefully it gets fixed!

  48. #92 by JasonMK on 2011.11.02 - 4:49 am

    Got the patch for v18170 and was able to get in on the very first try (‘yeah) although the world never loads. I am still using DX8 since DX9 gives me an error and I am unable to even try logging in. Back with v18156 I was getting the exploding/starburst avatar on DX8, and total crash on OGL (never even let me log in).

    The DX9 Shader Error says: …ubershader.fx did not compile. Which, as I reported via email, seems to be linked to what my integrated video card is able to handle? I’m running There on a Lenovo x200t [Intel Core 2 Duo L9400 @ 1.86 GHz / 4 GB RAM / Mobile Intel® GMA 4500MHD / Windows 7 (x64) Pro]. This is the same computer I was using the last day There(1) was open, and I was on for several hours that day until the plug was pulled…

    As I’ve been typing I’ve been still aitig for There to load, I get some outlines of mountains and maybe blue water or sky, but it never loads.

    • #93 by mimi06 on 2011.11.02 - 5:47 am

      Same here..log into black screen/water mountains and no avie.. according to most in the therian facebook groups, its all of us. I am sure they are aware. I use both dx8 and dx9 and have tried both with the same results. Hold on I am sure its a soon to be fix 🙂

    • #94 by Laci on 2011.11.22 - 6:19 pm

      Any news on this ubershader.fx issue? I have had the client downloaded the minute I saw it was coming back, waited patiently to get in, got in…. (Yay!). Logged out and when I try to get back in I get this error. I’ve uninstalled, reinstalled, rebooted, cleared everything I could and I still get this off a fresh install. When I filled out the survey explaining why I was uninstalling, I submitted it but couldn’t find the “We’d love to help you” link again.. Anyone know how to fix this? Any help is appreciated 🙂 Can’t wait to get back in there!

  49. #95 by martin71a on 2011.11.02 - 4:28 am

    hi there i have just up dated there.com and now all im getting is a blank screen and it stays there

    many thx

    martin71

  50. #96 by DLMcKenzie2004 on 2011.11.02 - 4:08 am

    I am wondering if Team Phoenix has decided that they may eventually rebreak “broken” items or if its been decided to not touch them now that theyre fixed. Its good for the there.com economy to have such high dollar things rolling around to be sold like One seaters, selling a one seater means someone has to fork over a bit of T’s.

    I have a glitched one seater buggy and I took it out today only to see that its an ugly normal buggy, haha! I wont get into details on how much real money I spent for it but It was surely in the hundreds of dollars.

  51. #97 by CpnBob on 2011.11.02 - 4:06 am

    Hmm…Well, I got the automatic download of the patch today, but when it tried to install it said “This is not the proper upgrade for the version of There you already have installed.”
    On my There screen n ow, when I login, its just something that looks like an exploding sand dune with some sky above and water below, but very surreal. Theres no avie, no bars below, and no movement. Can anyone suggest a fix for this? Thanks!

    • #98 by mimi06 on 2011.11.02 - 5:48 am

      Same.. many are having this problem, it’s not just you :0

      • #99 by CpnBob on 2011.11.02 - 6:57 am

        Your right mimi. I’m also on Avman8.. Hate to say it, but its good to see I’m not the only one. It was kinda scary posting here and thinking that noone else had this problem after the recent update patch. I even went as far as uninstalling and reinstalling the whole c lient.. We can only hope there’s a fix soon.
        Sorry, SamSyn, I sent about 6 Feedback emails. lol

      • #100 by mimi06 on 2011.11.02 - 7:40 am

        Lordy, I feel for Samsyn and all those “feedback” emails.. When I got the black screen I was like OMG no There what will I do! (yeah get a life mimi rofl)…… I can’t imagine Team Phoenix putting up with us all this time. I am grateful for that tho.. See you in There!

  52. #101 by Dean on 2011.11.02 - 3:53 am

    Has the subject of “Multi-Avvie Inventory Transfer” been addressed yet?
    As in, can I transfer my secondary avvies inventory to my primary avvie account without having to pay for a month on the secondary avvies account?

    Also, how long is THERE going to hold the account names / inventories / zones etc, of users who do not pay for their account after the official re-launch? A week? A Month? Indefinitely?

    Can we pay for a month and use THERE, then NOT pay for a month and NOT use THERE, then pay again the next month and be back on again? In other words do all months have
    to be consecutive to avoid the risk of losing inventory and or accounts??

    Thank you for resurrecting the THERE world.

    • #102 by AgapeLove on 2011.11.02 - 5:25 am

      Good question Dean about the consecutive months thing, I was wondering that too, with the way the economy is. Some virtual worlds automatically withdraw from peoples accounts every month like “NetFlix” does. I would think that if we are the ones that initiate the payments that there would be more chance of us doing that.

      But I would rather hear that from “the Horses mouth” . Sorry Mr. wilson i’m not calling you a horse, so please don’t turn me into a goat! Although a goat avatar might be preferable to what I am getting now. 😦

    • #103 by ARTIE on 2011.11.02 - 9:35 am

      If you can log both avatars in now … you can transfer your inventory now. Of course both have to be GOLD Fun Pass or above.

  53. #104 by James White on 2011.11.02 - 3:35 am

    Im having a problem with my client.

    When i double click on it to open, it opens the window, its blank inside, then it closes. Tried re-installing, tweaking, nothing works.

    It keeps crashing at every trial. Can anyone help ?

    Windows Vista
    Laptop HP Pavillion DV 6

  54. #105 by timcraven on 2011.11.02 - 3:24 am

    i dont know if its happening to anyone ele but when i try to log my avie in itconnects but when the world loads up it comes up with a messed up mountains and water. It dosent show me my avie or any of the menus. But when i log another avie in it works fine for me. Does anyone know how to fix this?

    • #106 by timcraven on 2011.11.02 - 3:59 am

      its not just the 3d world it also wont let me do anything on there im as well can someone tell me why. If its is because somone reported me to be under 18 then they are wrong as i am way over

      • #107 by AgapeLove on 2011.11.02 - 5:31 am

        Don’t worry Tim I don’t think it is only you I can’t get in world or on Im either. 😦 Is anyone getting in ;if so what is your method ?

      • #108 by taylorleigh on 2011.11.02 - 5:34 pm

        tonite i got that new update and cant get into the world,either. last 2 nights were fine????? now,,nothing.

  55. #109 by Adam Macy on 2011.11.02 - 3:16 am

    cant wait but still hope rest of my things return to me when its fully open

  56. #110 by mmeodiles on 2011.11.02 - 3:06 am

    Great job THERE team!!!! I hope that after THERE is opened, you guys will take a few days rest…..a well deserved rest!!!!!

    ****The sign says: …….(Fly Swatters 5 cents a piece) ?

    Ok, great news for the ‘soon to be’ world opened….

    Last but not least……..I am sure you must know by now that many are getting blue frozen screens with the patch update…..

  57. #111 by mimi06 on 2011.11.02 - 2:57 am

    Spills coffee…………. huh rofl What an amazing adventure this has been. I am thrilled. Cant even find the words to fill in here. Just Thank You..

  58. #112 by AgapeLove on 2011.11.02 - 2:42 am

    Since the latest update, I’m just getting a picture of a landscape(and not a very good picture) with no avatar. 😦

    • #113 by Suicidal_Psycho on 2011.11.02 - 6:15 am

      Since the lastest update i get the same as you do Agape , just landscape with mountians and no avitar or taskbar .

  59. #114 by YankeeintheSouth on 2011.11.02 - 2:30 am

    So excited! Great job to the fantastic 4! 🙂

  60. #115 by Wendy Stoll (Wendy50s) on 2011.11.02 - 2:24 am

    Excellent news all around, MW! Thank you! Good to see Zach and CarCus, too!!

  61. #116 by Yozh SunFlowers on 2011.11.02 - 2:22 am

    Mister Wilson, thank you very much for this latest update! I like to inform you about it. I spoke a lot of Thereians on several There groups in Facebook, but they all say there is something wrong with the latest update. All persons are seeing the still picture with mountains and water, and can’t get in. Is this known to Sam?
    Yozh

  62. #117 by 1baller on 2011.11.02 - 2:02 am

    Having a problem with new client update. Getting a long black screen when logging in and I just see faded hills after. Any way to fix this.

    Thank you.

  63. #118 by lionsheart on 2011.11.02 - 1:39 am

    theres me thinking the sign said squish the 1%

  64. #119 by Pami from There.com on 2011.11.02 - 1:34 am

    Hi All Where ca I get the new update from?

  65. #121 by Phil Reinsmith on 2011.11.02 - 1:28 am

    I’ve been in quite a bit lately. Glad it is finally easier to get in. Can’t wait until the Official opening. Sooooo Close now.

  66. #122 by martin71a on 2011.11.02 - 1:07 am

    hi MW is there any chance of getting my alt avatar back please as the email i used for him is no longer in use or just plan forgot it.

    many thx

    martin71

  67. #123 by Jaime Marques on 2011.11.02 - 12:16 am

    Norton 360 blocks there 3D cliente…
    keeps saying suspicios cloudn and blocks it… even deleted the unistall file

  68. #126 by pinkhellokitty3 on 2011.11.02 - 12:16 am

    Brilliant work MW, however can you help me at all? I was currently on DX8 but change to DX9 as i was reading DX9 was better. DX9 didnt work for me as i got the Segmentation Violation error coming up and couldn’t log in to there.com when i changed it. So i change it back to DX8. I can now get on the login page and login but all i get is a black page for a short time and then it goes to a kind of scene setting screen where i can not see my avatar so it seems it has crashed, can you help me at all, i am too excited to get back onto there.com again.

    Thanks :-))

  69. #127 by dakotaman on 2011.11.02 - 12:11 am

    Thanks for the update!! I have to say that I suspected that the ‘limit’ on in-world avies had been increased, when I was able to log in the past two days on the FIRST try. That and the fact that you just see a lot more people in world. There is coming back to life.

    Other than the ‘finicky communicator/change me windows’ things have been pretty smooth in There. I never heard mention of the ‘memory leak’ issue — is this something that can/will be fixed?

    Rock on, Team Phoenix !!

    dakotaman

  70. #128 by BuzLtBeer on 2011.11.01 - 11:35 pm

    Anyone having problems with the new update tonight?

  71. #129 by WildRover on 2011.11.01 - 11:14 pm

    Did you break there? Cant log inot IM or game today now….

  72. #130 by maverickfred on 2011.11.01 - 9:53 pm

    great news mw ive been geting in game for 9 days now and testing things out like mad building my butt off lol halloween was fun and now ive started on a big build in dune valley hope this well help and guys test your hearts out
    when there opens its doors the bugs like the flash player well be fixed that is the only problem im haveing black boxes lol so keep up the great work( GREAT JOB THE FAB FOUR)

  73. #131 by 12mandy on 2011.11.01 - 9:47 pm

    thanks michael for update,and thanks to all staff for all hard work undertaking by them,

  74. #132 by Thumdar on 2011.11.01 - 9:27 pm

    The story behind the sign is the now famous Chinese girl who single-handedly squashed the Shenyang house fly outbreak of 1985 and who went on to use her quick reflex skills in the Jackie Chan film (loosely translated) “No More Dim Sum for You”. That’s right, isn’t it???

    • #133 by Michael Wilson on 2011.11.01 - 9:36 pm

      Close, actually.

      Here’s the story.

      Flies spread disease. We all know that. The Chinese knew that.

      In fact, Mao knew that.

      In one of the few miracles of Mao’s reign, he declared that every person in China should kill 10 flies a day (or some number).

      Any, because it was China in the 1980s, and because it was Mao, they did.

      Any now, there aren’t any more flies in China. Seriously, when I was there, I didn’t see any flies.

      We all know that China couldn’t have made flies extinct, but that many people, pursing that goal, could sure as heck have made a dent. And they did.

      The sign says something to the affect “Everyone should do their duty and kill flies”, or something like that. Those signs were just about everywhere.

      • #134 by Achenar on 2011.11.02 - 1:11 am

        From Wikipedia :
        The Great sparrow campaign (Chinese: 打麻雀运动; pinyin: Dǎ Máquè Yùndòng) also known as the Kill a sparrow campaign (Chinese: 消灭麻雀运动; pinyin: Xiāomiè Máquè Yùndòng), and officially, the Four Pests campaign was one of the first actions taken in the Great Leap Forward from 1958 to 1962. The four pests to be eliminated were rats, flies, mosquitoes, and sparrows.[1] The extermination of the latter upset the ecological balance, and enabled crop-eating insects to proliferate.

      • #135 by Andrew Almeida on 2011.11.02 - 5:12 am

        There was a four pests campaign in China around 1958, meant to eradicate flies, rats, sparrows, and mosquitoes. What I found when looking it up varies. Some say it’s impossible to not have them cause they travel on planes and boats. But some said they were well organized and everyone had to kill and turn in 10 a day which resulted in very few flies that could not sustain on their own so they became extinct in China.

    • #136 by Pami from There.com on 2011.11.02 - 1:35 am

      Hi All!
      Where can I get the new upate from?

  75. #137 by David H on 2011.11.01 - 9:09 pm

    thumdar.com down 😦

    But seriously, great news!

  76. #138 by cindy83 on 2011.11.01 - 9:00 pm

    hugs u rock mw lol

  77. #139 by cardsharkray on 2011.11.01 - 8:52 pm

    are you going to let us have 2 AVIES In so we can transfer the inventoy over so we are set or is this going to be 10.oo a avie to get inventory form others and are you set to what avatars that are going to be free what date from like 2003 jan to what dec 2003 be free to get in ::: this has not been answeed yet MW …

  78. #140 by puter_head on 2011.11.01 - 8:51 pm

    Great news! Can’t wait for all to be able to log in again at the same time!

    Outstanding job… thank you!!

  79. #141 by joeydantonio on 2011.11.01 - 8:26 pm

    Lol I am just joking around with his word choices. Great job on the progress everyone involved, it feels great being able to sign on every once in a while and feel back at home once again. Can’t wait until everyone can join each other at once! 🙂

  80. #142 by Abacus on 2011.11.01 - 8:24 pm

    Sign Advertisement:

    Yes – West Nile Virus can effect girl scouts too, save you and your neighbour, and buy a ‘made in china’ fly swatter today!

  81. #143 by Zach Coulter on 2011.11.01 - 8:23 pm

    Although I have a few hundred buggies, I want to set the record straight. IT WASN’T ME!!! Honest!

    • #144 by Michael Wilson on 2011.11.01 - 8:25 pm

      Wait? What? Huh? I thought you worked for YowNow, or Vonira, or er, whatever it/they are today?

      • #145 by Zach Coulter on 2011.11.01 - 8:28 pm

        I’m a free spirit… agent… whatever. 😀

      • #146 by Michael Wilson on 2011.11.01 - 8:36 pm

        Well, I won’t ask.

        Tell me the “Transparent Groovy Buggy” doesn’t get your wheels turning.

        Ok, I’m easy. But seriously, DX9’s going to open up a whole bunch of possibilities. I hope we can get everyone taking advantage of them.

      • #147 by DavyRocket on 2011.11.01 - 10:16 pm

        Awesome news… We are almost There 🙂 After There closed I went to blue mars and started developing there, and even have my own “city” as they call it, but its just an area of space we rented to create land on. Since they use the cryengine2 I was able to learn how to make use of DirectX 10 by learning how to make bump map textures, reflection maps, particles etc etc. I have alot of stuff that I’ve converted to work for There that all have the bump map textures, some have reflection maps. So yeah I am totally siked about making use of DX9 in There. I am also planning to make a quick and easy tutorial explaining how bump map and reflection maps work, and make them, soon. So if you need someone to help test in those area’s I will be more than happy to help in anyway I can. No I am not asking nor begging 😛 just offering my services is all.

      • #148 by mmeodiles on 2011.11.02 - 3:12 am

        Transparent groovy buggy? Yuk!!! …………….wahhhhhhhhh….I want the original back.!!!!…

        If ours ‘stays transparent’……we will hopefully make ‘Pretty Tbucks’ off of it!!!! 😛

      • #149 by Sleestak on 2011.11.02 - 3:59 am

      • #150 by JasonMK on 2011.11.02 - 4:05 am

        Just for clarification, is it ok if we want to drop a hundred buggies? It wasn’t me either this time, but I use to LOVE doing that years ago and Michael’s comment brought some good-old memories back. Dropping a hundred buggies might be childish for a 35 year old father of three to do, but will it get one banned? If so, how about just dropping 50 buggies? Or 25? I’ve got to know, because once the exploding avatar bug patch is available I so want to give it a try.

      • #151 by CpnBob on 2011.11.02 - 4:10 am

        YAY! ZachC is back! I hope he can bring his great new Buggy design from that other place to There. Its really an awesome innovation in Buggies that I think There needs, as a change. Thanks!

      • #152 by Basya on 2011.11.02 - 7:36 am

        Oh Zach!! I’m so ready to see what new and delightful designs you will be bringing out for us!

        Davy — I am looking forward to seeing your tutorials! Hopefully I’ll be able to use my Genetica to make those bump maps and textures!

        –Basya

  82. #153 by Percepti0n on 2011.11.01 - 8:16 pm

    Hey MW, I hope the person you’re referring to about dropping ‘a few hundred’ buggies wasn’t me. I dropped all of my buggies, hoverboards, hoverboats, and hoverbikes in Dune Valley (probably around 30 or so) in dune valley raceway over the weekend. I was kind of testing how well it would handle the stress when the place does open and really gets that crowded with buggies. The result was that it did lag the zone quite a bit. But I put them away afterwards!

  83. #154 by softNdark on 2011.11.01 - 8:12 pm

    “I’m a happy Girl” : ))

    ‘tu MW & Team

  84. #155 by CC (@CarCus) on 2011.11.01 - 7:54 pm

    So so close. Thank you for the update MW. Once things get open, will you still be updating everyone from here or through the forums at Thumdar’s site? I am also curious to know after you open, will part of the team focus on getting the developer program open again or is that a thought for another day once things are moving smoothly? For me, I am in no hurry. Heck I haven’t even had time to even ponder a new design yet. Hopefully after the holidays and I’m hunkered down for the winter, I can get back to doing what I love.

    • #156 by Michael Wilson on 2011.11.01 - 8:22 pm

      The developer program is next on the list once we get open. After all the Developer program means $ for There, which is good for everyone.

      • #157 by Riot_Girl_1 on 2011.11.01 - 9:51 pm

        WOO!! I seriously can NOT wait for the dev program! I’ve made dozens of new items since the re-release was announced and I’m still working on more.

      • #158 by Basya on 2011.11.01 - 11:55 pm

        ”’Yay!!!! Whoopee! I’m looking forward to relisting and submitting my designs again!

        Umm…Will we have a chance to log in our alt avies (mine are not skilled up) to transfer things to our primaries without having to pay for an additional one?

        Thanks again!

        –Basya

      • #159 by Francis_7 on 2011.11.02 - 5:51 am

        ”’Yay! That is really good news for me to hear! I can’t wait to be submiting new items and it will be fun again to check the auctions to see what new things are out.

      • #160 by Basya on 2011.11.02 - 7:31 am

        Is there any chance that you might go ahead and release the new Stylemaker and Previewer (if finished and ready) so that we might play with the new versions for awhile and familiarize ourselves with the new programs while we wait for the Dev program to reopen?

        (I’ve already done a few new designs with the version I had from before but would like to see what new things you have in store for us.)

        Thanks!

        –Basya

  85. #161 by jimony on 2011.11.01 - 7:44 pm

    All I know is they sure have funny looking big red flys that lady is swatting!
    Is it advertising a fly swatter factory?

    Great news on the update!

  86. #162 by Andrew Sertich on 2011.11.01 - 7:35 pm

    Y’all are Coding Pimp’s keep it up!

    Heh…

    • #163 by mmeodiles on 2011.11.02 - 3:15 am

      Ok…Translation time!!!!!!

      You all…..(southern talk)….must be what they call….Coding Pimps…..( Pimps that know how to code) ….hmmmmm

    • #164 by mmeodiles on 2011.11.02 - 3:17 am

      Oh I forgot:

      Keep it up means……….. Keep the codes coming, you pimps (referring to MW, Bruce, Samsyn & Mackie) ….

      Question to Andrew: Why are they pimps????? 🙂

  87. #165 by Michael Wilson on 2011.11.01 - 7:32 pm

    Eh? What?

  88. #166 by Andrew Sertich on 2011.11.01 - 7:27 pm

    Pimp!

    • #167 by joeydantonio on 2011.11.01 - 8:24 pm

      I think this person may be under 18, please send me further documentation to why i think this.

      • #168 by Michael Wilson on 2011.11.01 - 8:24 pm

        Huh?

      • #169 by Wendy Stoll (Wendy50s) on 2011.11.02 - 2:21 am

        He’s not under 18. I remember when he got married. And he does some pretty valuable work for MD. (Though you’re a pain in the neck conservative, Andy, credit where credit is due!! HAHAHA)

      • #170 by fulkenstien on 2011.11.02 - 2:30 am

        since andrews pic looks like ICP he could be a 40’s something Juggalo so you cant go by his speach to tell his age.

        http://www.urbandictionary.com/define.php?term=juggalo

      • #171 by mmeodiles on 2011.11.02 - 3:21 am

        Translation :
        Joey thinks Andrew is under 18, because of the way he speaks, types, or expresses himself

        End of Translation!

        Signed,
        THE translator

        PS…If there is a spot opened for translation in your company, sign me up!!!!! lol

      • #172 by Andrew Almeida on 2011.11.02 - 5:18 am

        lol there’s quite a few people I think is under 18 by the way they have spoken in this blog over these last few months. As an ex op you can pretty much spot them easily. I think one even added me to fb yesterday and her fb actually has a birthday reflecting age 16. Some are probably thinking they will slip in unnoticed. But in time, we will see them come up to a group of us saying something along the lines of “I need a bf” or “Will you be my online parents” etc and they will get reported. Or of course the ever annoying refusal to drop all CAPS.

      • #173 by Secrets of Vonira on 2011.11.02 - 3:50 pm

        Actually, the “online parents” thing is a fail to use as any proof. There were/are many folks in their 20s, 30s, 40s, and even 50s who set up these virtual families of parents, grandparents, uncles, aunts, brothers, sisters, cousins, newphews, nieces, sons, daughters, grandsons, and granddaughters. lol… Has nothing to do with age but more as a “family” or “close friend” relationships. Kind of like having a friend so close that you consider them a brother, or look up to one as a sort of ‘father figure’.. It is completely normal and very common in both virtual and real life (maybe, depending on what planet you’re from).

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