We’ve had a few internal discussions about “Greeters”, “Island Guide”, and what have you.
We’ve gotten lots of mail from people volunteering to be guides and offering all kinds of help. We appreciate all the interest, even if we didn’t have time to answer each one.
We are very excited so many people are willing to help others out, especially new members. That’s exactly the kind of spirit There needs to survive.
Here are some tentative decisions we’ve made. I’m sure that they will almost all need revision, but you need to start somewhere.
1. There will be a program for “People who would like to hang out in the landing areas and help other members”. For the sake of this post, I will call them “Greeters”.
2. Greeters are VOLUNTEERS. They will have no assigned hours. There will be standards for behavior which we will enforce, but, due to California labor laws, we are very limited as to what we can compel volunteers to do.
3. Those people will have to be approved (by a process TBD), and will have some sort of visual designation (Star in their name tag, etc) while they are in the Landing Areas. The visual designation will NOT show up in the world at large.
4. Greeters will have NO moderation powers of any sort.
5. While we’d love to be able to pay them Greeters will initially be unpaid (which is probably how it should be, anyway). Later we may consider some sort of renumeration, but we have to be very careful since California has very strict labor laws (for good reason).
6. Initially there will be only one Greeter Leader, and they’ll work for There. We don’t want to get all fancy with hierarchies and the like at this point.
7. The Welcome Walkway will be open to all. We’re going to watch this very carefully, and take griefing there very seriously. We don’t want to be all heavy-handed, but for There to succeed, new members have to have a good experience, and people hanging out in the WW to harass new members doesn’t do anyone any good. No does attempting to grief the WW by dropping buggies, doing “Lag Tests” (that was a rich one, I tell you), drop tricking giant pickles, etc, etc.
(Those of you who think I’m being to mean and think we should allow griefing in the WW, raise your hands now).
That’s the start. As with everything else, we’re going to take this slowly and figure it out as we go along. It will take a little time before we’re happy enough with the First Visit Experience to start thinking about advertising, etc, so you can appreciate us taking the time to get it right.